8.00am
Welcome Coffee / Tea
9.00am
Welcome Message by Mr Kenneth Li, President, SHA
Opening Address by Guest-of-Honour, Mr Alvin Tan, Minister of State, Ministry of Trade & Industry and Ministry of National Development
9.20am
Presentation of WSG Workforce Transformation Awards
9:30am
Keynote Presentation: How Hotels can Leverage AI as a Gamechanger to Create Exceptional Experiences for Customers and Employees
Dr Ayesha Khanna, CEO and Co-Founder, Addo AI
10.15am
Coffee / Tea Break
10:45am
Panellists:
Ms Chan Yit Foon, Senior Vice President, Human Resources, Marina Bay Sands
Mr Rajeev Menon, President - Asia Pacific excluding China, Marriott International
More panellists to be confirmed.
Moderator:
Mr Tom Meyer, Senior Vice President, Operations - South East Asia, Japan & Korea, Accor
More panellists to be confirmed.
11:15am
Mr Ari Sarker, President, Asia Pacific, Mastercard
11:45am
Panellists:
Mr Arthur Huang, Founder & CEO, MINIWIZ CO., LTD.
Mr Phua Hong Wei, Director, WOHA
More panellists to be confirmed.
Moderator:
Ms Ong Huey Hong, Assistant Chief Executive (Industry Development) & Chief Sustainability Officer, Singapore Tourism Board
12.15pm
Lunch
2:00pm
Panel Discussion: Elevating the Hotel Culinary Experience
Panellists:
Mr Loh Lik Peng, Founder and Director, Unlisted Collection
More panellists to be confirmed.
Moderator:
Mr Brian Stampe, Chief Operating Officer, Commonwealth Concepts
2:45pm
Panellists:
Mr Peter Draminsky, Regional Vice President and General Manager, Executive Office, Four Seasons Hotel Singapore
More panellists to be confirmed.
3:15pm
Mr Dan Neary, Vice President, Asia Pacific, Meta
3:45pm
Coffee / Tea Break
4:15pm
Panellists:
Mr Ahmed Disokey, Senior Vice President, Technology, Peninsula Hotels
Mr Yong Yih Ming, Chief Operating Officer, IHH Healthcare Singapore & Chief Executive Officer, Mount Elizabeth Hospital
Mr Chan U-Gene, Deputy Director, National Robotics Programme
More panellists to be confirmed.
Moderator:
Mr Khang Nguyen Trieu, Founder & Fractional CIO / CTO, The Way Forward
5:00pm
Panellists:
Ms Carolyn Choo, CEO and Managing Director, Worldwide Hotels Pte Ltd
Ms Sarah Fox, Vice President and Regional General Manager, Southeast Asia, Disney Cruise Line
More panellists to be confirmed.
5:30pm
Cocktails & networking from 5:30pm to 7:00pm
Programme Details accurate as at 5 August 2025